Decision wizards
Walk-through questionnaires that point you to the right outcome and the right next step. Branches link out to the relevant guide, comparison, or letter generator.
Which benefit can I claim?
A short triage to point you toward the right entry-point benefit — Universal Credit, PIP, Carer's Allowance, ESA, State Pension, or Pension Credit — based on your age, work status, and circumstances.
Start complaintsWhich complaint route should I use?
Triage a complaint to the right ombudsman, regulator, or scheme. Covers financial services, energy, telecoms, water, housing, NHS, councils, transport, postal, and retail.
Start housingIs my Section 21 notice still enforceable?
Section 21 "no-fault" eviction was abolished in England on 1 May 2026. Check whether a notice you have been served can still be used against you, and what the Renters' Rights Act 2025 changed.
Start housingWhich housing route is right for me?
Triage between renting, buying, social housing, shared ownership, and supported housing based on your income, savings, and circumstances.
Start familyWhich family law route applies to me?
Triage between divorce, civil partnership dissolution, separation, cohabitation breakdown, and child arrangements when a relationship ends.
Start willsWhich estate administration route applies?
When someone dies, three routes administer the estate: Grant of Probate (with a will), Letters of Administration (no will), or small-estate exemptions for assets below institutional thresholds.
Start housingIs my Section 8 notice valid?
Check the validity of a Section 8 eviction notice against the 17 grounds in Schedule 2 Housing Act 1988, including notice periods, mandatory vs discretionary grounds, and form requirements.
Start employmentAm I a worker, employee, or self-employed?
Employment status determines your rights. This wizard applies the four-factor test (control, mutuality, substitution, financial risk) used by tribunals and courts.
Start immigrationWhich UK immigration route applies to me?
Triage between work visas, family visas, student visas, settlement (ILR), EU Settlement Scheme, and asylum based on your situation.
Start housingAm I in priority need for homelessness?
Priority need under section 189 Housing Act 1996 determines whether the council must secure accommodation for you (the full s.193 duty) or only offer assistance to find your own.
Start employmentDo I have an Equality Act discrimination claim?
Equality Act 2010 protects against discrimination on nine protected characteristics. This wizard checks the protected characteristic, the type of discrimination, the setting, and the time limits.
Start debtWhich debt solution is right for me?
A short triage of the debt options available in England and Wales — informal repayment and DMPs, Breathing Space, Debt Relief Orders, IVAs, bankruptcy, statute-barred checks, and full-and-final settlement — based on your debt level, assets, and surplus income.
Start careWill I have to pay for my care?
Work out who is likely to pay for care in England — NHS Continuing Healthcare, council funding, or self-funding — based on health needs, care setting, savings against the £23,250 and £14,250 thresholds, and whether a home counts in the means test.
Start consumerHow do I get my money back?
Find the right refund route — Consumer Rights Act remedies, the 14-day online cooling-off, Section 75, chargeback, APP-fraud reimbursement, or small claims — based on what went wrong, how you paid, how long ago, and who sold it.
Start educationCan I appeal this school decision?
Find the right forum and the right deadline for challenging a school decision in England — an admission refusal, a permanent exclusion, a suspension, an EHCP or SEN refusal, or an attendance penalty notice. Each has a different panel and a different clock.
Start drivingWhat is this driving notice, and what should I do?
Work out what has actually landed on your doormat — a Notice of Intended Prosecution, a fixed penalty, a speed awareness offer, a council PCN, a private parking charge, a court summons, or a DVLA medical revocation — and what the deadline is before it gets worse.
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