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Letter generators

Generate UK rights letters from a short form. Each letter is parameterised for a sector or situation and cites the legislation or official guidance it relies on.

Letters marked Unreviewed have not been checked by a regulated solicitor, and none is scheduled to be. They are starting points to adapt, not legal advice. Check the sources cited on each letter and get free advice from Citizens Advice or a solicitor before sending anything that starts a legal process.

benefits

Mandatory Reconsideration request

A structured request asking the DWP to reconsider a benefit decision before you appeal to a tribunal. Covers UC, PIP, ESA, AA, Carer's Allowance, and JSA.

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housing

Deposit not protected — complaint and demand

Letter to a private landlord whose tenancy deposit has not been protected in TDS, MyDeposits or DPS within 30 days, citing Housing Act 2004 ss.213-215 and the up-to-3x deposit penalty.

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housing

Request current Gas Safety Certificate from landlord

Letter to a landlord requesting a current Gas Safety Certificate as required under the Gas Safety (Installation and Use) Regulations 1998, with the consequence of Section 21 invalidity if not provided.

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housing

Formal disrepair complaint to landlord

Formal letter putting the landlord on notice of disrepair, citing s.11 LTA 1985 (repair) and s.9A LTA 1985 (fitness for human habitation), with a reasonable time to remedy.

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housing

Response to Section 8 notice — defence and request for particulars

Letter responding to a Section 8 possession notice, asking the landlord to particularise the ground cited and reserving defences (procedural, evidential, or merits).

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housing

Request return of tenancy deposit

End-of-tenancy letter to landlord/agent requesting return of the deposit, addressing any proposed deductions, and signposting to scheme ADR if disputed.

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debt

Letter before action (letter before claim)

The pre-action letter required by the Practice Direction on Pre-Action Conduct and Protocols before issuing a county court money claim — or, where a business is claiming a debt from an individual, the Letter of Claim required by the Pre-Action Protocol for Debt Claims.

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debt

Statute-barred debt — cease collection demand

Letter to a creditor or debt collector asserting that a debt is statute-barred under section 5 of the Limitation Act 1980 and demanding they cease collection activity.

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debt

Notification of intended Breathing Space application

Pre-application letter to a creditor notifying them you are being supported by a regulated debt adviser and intend to apply for a Breathing Space (Debt Respite Scheme), requesting they pause enforcement during the advice period.

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debt

Credit file correction request

Letter to a Credit Reference Agency (Experian, Equifax, TransUnion) requesting correction of inaccurate data under UK GDPR Article 16 (right to rectification) and section 159 of the Consumer Credit Act 1974.

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debt

APP fraud reimbursement claim

Formal claim to your bank for reimbursement under the Payment Systems Regulator mandatory APP fraud rules (in force from 7 October 2024), with the 5-business-day decision window and £85,000 cap.

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debt

Application to set aside a default CCJ (N244)

A draft of the N244 application notice and witness statement asking the County Court to set aside a default judgment under CPR 13.3.

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debt

Mortgage forbearance request (MCOB 13 / Mortgage Charter)

Request to a mortgage lender for forbearance options under FCA MCOB 13 and the Mortgage Charter — payment holiday, interest-only switch, or term extension.

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employment

Statutory flexible working request

Formal request under section 80F Employment Rights Act 1996 as amended by the Flexible Working Regulations 2023 — day-one right since 6 April 2024, two requests per year, employer must respond within 2 months.

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employment

Internal appeal against dismissal

Letter appealing internally against a dismissal decision, framed by reference to the ACAS Code of Practice on Disciplinary and Grievance Procedures. Failure to follow ACAS can attract a 25% Tribunal uplift on compensation.

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employment

Subject Access Request to employer

Letter to an employer's Data Protection Officer or HR team requesting all personal data held about you under UK GDPR Article 15. Particularly useful before Tribunal proceedings.

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employment

Formal grievance letter

Letter raising a formal grievance under the ACAS Code of Practice on Disciplinary and Grievance Procedures, with chronology, evidence, and remedy sought.

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employment

Settlement agreement: counterproposal

A "without prejudice and subject to contract" counter-offer in response to a draft settlement agreement, negotiating the payment, the reference, the tax-free element, and ancillary terms.

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benefits

PIP late Mandatory Reconsideration request

Letter requesting a Mandatory Reconsideration after the standard 1-month deadline (up to 13 months), explaining the good reason for the delay and the merits of the underlying challenge.

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benefits

Appeal against Housing Benefit decision

Letter to the council requesting an appeal against a Housing Benefit decision, which the council must forward to HM Courts & Tribunals Service. Time limit 1 month from the decision.

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complaints

Financial Ombudsman Service complaint

A complaint to the Financial Ombudsman Service after a regulated firm has issued a final response (or failed to respond within 8 weeks).

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data-protection

ICO data protection complaint

A complaint to the Information Commissioner's Office about a breach of the UK GDPR or Data Protection Act 2018 — including refused SARs, late responses, and personal-data losses.

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consumer

Section 75 Consumer Credit Act claim

Letter to a credit card issuer making a Section 75 Consumer Credit Act 1974 claim for breach of contract or misrepresentation by the seller. Cover for transactions £100-£30,000.

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consumer

Chargeback claim

Letter to your bank or card issuer requesting a chargeback for a disputed transaction under the Visa or Mastercard scheme rules.

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consumer

UK261 flight delay / cancellation claim

Letter to an airline claiming compensation under retained Regulation (EC) 261/2004 for a flight delay of 3+ hours or cancellation. £220-£520 depending on flight distance.

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family

Non-Molestation Order — statement to court

Sworn statement to accompany the Form FL401 application to the Family Court for a Non-Molestation Order under section 42 Family Law Act 1996. Non-means-tested Legal Aid available.

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family

Child Maintenance Service application

Letter to the Child Maintenance Service applying for a statutory child maintenance calculation, with details of children, the paying parent, and the current arrangement.

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care

Request Care Act needs assessment

Letter to a local authority requesting a needs assessment under section 9 Care Act 2014, for yourself or a relative who appears to have eligible needs.

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care

NHS Continuing Healthcare assessment request

Letter requesting a Continuing Healthcare (CHC) Checklist assessment for someone with complex health needs, the first step toward fully NHS-funded care.

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